The experience is always better at your favorite restaurant or the market you frequent regularly. They give you that extra special level of service. It’s no different when choosing a mortgage loan provider. I can tell you horror stories about what can happen when you go with untested, new, or gimmicky mortgage shops.
My personal recommendation is to stay local and to skip the big box banks like Wells Fargo and Bank of America. Big banks are just fine for servicing your loan (and many of the companies below will eventually sell your loan to a bank), but for originating a mortgage, it is super-helpful to use someone local. You want someone who understands local customs, and someone who has an actual relationship with their underwriters. Most importantly, it’s impossible to have accountability for the all-important closing deadlines when you only have a 1-800-number as a contact.
There are lots of fabulous loan providers out there. Here is a list of individuals we have worked with in the past that offer great terms, and most importantly, great customer service. In no particular order:
Mary Littleton, JD Accurate Mortgage
Mark Neely CMG Financial
Maria Krey Gold Star Financial
Alene Gynp Bank of Nashville/Synovus
Brian McGuinness Franklin-American